Mac woes continued...

So, having finally giving up on using either the disc or drive that I purchased on Friday in order to reinstall the MacBook Air that belongs to my client, I have been forced to make the 40km trek to Vodaworld in order to let the "specialists" at the iStore tell me their thoughts and find a solution that works... He then assumes that I made a mistake and proceeds to waste an hour of my time in order to recreate the scenario that I explained to him... Then he decides that since they don't have a technician today, they will have to keep my computer and my new stock overnight in order to test them and figure out what is wrong with it... Fun... So once again, I will need to drive 40km to come pick my stuff up when they discover that I was originally correct in telling them what the problem is... Oh the joys of Mac... Watch out for more updates as this terrible service from a brand continues to firmly place PC as my favourite Computer...