Request statuses
| Status | Meaning | Can be cancelled? |
|---|---|---|
| Draft | Created, fields not yet placed. | Yes |
| Prepared | Fields placed (or created from a Frappe document); ready to send. | Yes |
| Sent | Links emailed; nobody has opened the document yet. | Yes |
| Viewed | At least one signer has opened the document. | Yes |
| Partially Signed | At least one Signer has signed, others still to sign. | Yes |
| Changes Added | A remark was added after someone had signed; they must re-sign. See Remarks & Re-signing. | Yes |
| Completed | Every Signer has signed; evidence generated. | No (terminal) |
| Declined | A signer declined. | No (terminal) |
| Expired | Expires On has passed before the request concluded. Open signers are set to Skipped. | No (terminal) |
| Cancelled | Cancelled by a sender or manager, or via Discard / Cancel. | No (terminal) |
| Failed | Completion processing failed. | No (terminal) |
From Sent onwards, the request's documents are locked. See Document Locking & Evidence Protection.
Signer statuses
| Status | Meaning |
|---|---|
| Pending | Not yet emailed (for example, later in a sequential order). |
| Sent | Signing link emailed. |
| Viewed | Opened the document. |
| Signed | Completed their fields. |
| Needs Re-Sign | Had signed, but a remark was added afterwards. |
| Declined | Declined to sign. |
| Skipped | The request was cancelled or expired before this signer signed. |
Event types
Each Frappe Sign Event has one of these types:
Created PDF Generated
Prepared PDF Stamped
Sent Certificate Generated
Viewed Certificate Applied
Signed Tamper Check Passed
Declined Tamper Check Failed
Completed Permission Denied
Cancelled Signed PDF Attached To Source
Expired Source Document Submitted
Remark Added
Reminder emails are recorded as Sent events with a reminder flag. Events are chained by hash; the chain hash is stored on the request as Audit Chain Hash and printed on the audit certificate.
Last updated 4 days ago
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